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Realpage, Inc. today announced the Lumina AI Suite, a single governed intelligence platform that connects property operations, portfolio analytics, institutional intelligence, and open model access for the operators, owners, and asset managers who run and invest across real estate. Launched at RealWorld, the company’s flagship annual conference, the suite is the company’s most significant AI platform expansion to date.
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Realpage announces the Lumina AI Suite.
“The last era of enterprise data was built for reporting. The next is being built for reasoning, and that is what the Lumina AI Suite delivers,” said Dirk Wakeham, President and Chief Executive Officer of Realpage. “The Lumina AI Suite works from one consistent view of the data and one shared understanding of real estate, so the AI agent helping an operator fill a vacancy and the analysis guiding a fund’s next acquisition are reasoning from the same source of truth, all on an architecture designed to scale across every asset class.”
At the foundation of the suite is the Lumina Intelligence Layer, a governed knowledge graph and the reasoning it powers, giving every part of the platform a single, consistent understanding of real estate. It draws on the architecture Realpage acquired through Cherre, which resolves, connects, and governs data across more than four billion entities and four trillion dollars in real assets. This architecture, combined with Realpage’s platform reach across more than 20 million units of operational data, results in AI that is grounded in the structure and workflows of real estate operations.
On that foundation, the suite will consist of four connected solutions:
- Lumina Workforce, agentic execution — a coordinated network of AI agents that orchestrate and execute work across the real estate lifecycle.
- Lumina Ascent, operational intelligence — prioritizing the performance signals most likely to move NOI, explaining what is driving them, and guiding teams to the next best action.
- Lumina Atlas, institutional intelligence — serving the fund lifecycle by aggregating performance, transaction, and risk data across all asset classes into one governed view.
- Lumina Connect, governed data access — delivering analytics-ready data into a customer’s own cloud and opening the platform to third-party AI models through Model Context Protocol (MCP), with the first connector live with OpenAI.
Together, the four solutions work better than they do alone, as each one makes the others more effective, connected by a shared knowledge graph that provides a consistent foundation across the platform.
Proven at scale and expanding
The Lumina Workforce, introduced at last year’s RealWorld, is already in production across the industry, with five agents delivering measurable results. The AI Leasing Agent is working across more than 175 management companies. Some customers have more than tripled tour bookings and can now resolve roughly nine in ten routine prospect inquiries, with staff oversight and escalation paths in place, returning close to a day and a half to every leasing agent each month.
The AI Operations Agent helps teams complete lease audits more than 10 times faster, reducing a multi-day task to roughly 90 minutes per property and returning more than a week’s worth of workload from audits alone.
At RealWorld, Realpage is introducing two new agents to the Workforce. The AI Analytics Agent lets teams ask questions of their data in plain language, interpret performance signals, generate narrative summaries across portfolios, markets, and assets, and guide the next best action. The AI Spend Agent continuously monitors purchasing, validates transactions against procurement policies, approved vendors and negotiated contracts, and flags off policy spend in real time to help control costs and protect savings.
Governed by the Five Principles of Trusted AI
At RealWorld, Realpage also introduced its Five Principles of Trusted AI for Rental Housing, the framework that guides the design and development of the Lumina AI Suite. The principles are that AI is designed to reason from industry-specific data and workflows rather than the open internet, that every metric carries one governed definition, that every recommendation is designed to show its work, including the inputs, guardrails, and confidence behind it, that AI is built to operate within the compliance frameworks operators already follow, with actions logged and auditable, and that a person is always accountable for the decisions AI supports. Realpage is applying these principles across the suite and is advocating them as an industry standard.
About Realpage, Inc.
Realpage exists to improve the business of living. For more than 25 years, Realpage has powered the neighborhoods people call home, for the capital that enables them, the operators who run them, and the residents who live in them. The Lumina AI Suite brings together agentic AI, portfolio analytics, institutional intelligence, and governed data into one trusted platform, positioning Realpage as the AI-native operating system for real estate. Backed by Thoma Bravo and with more than 8,500 employees worldwide, Realpage solutions help manage more than 20 million units and serve the institutional portfolios behind them around the globe. For more information, visit Realpage.com.
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